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	<title>2Desk Blog</title>
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	<link>http://blog.2desk.com</link>
	<description>A world of ideas, services, apps and tweets</description>
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		<title>Sweeten Your ClickDesk Deal with Sugar CRM</title>
		<link>http://blog.2desk.com/clickdesk/sweeten-your-clickdesk-deal-with-sugar-crm/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=sweeten-your-clickdesk-deal-with-sugar-crm</link>
		<comments>http://blog.2desk.com/clickdesk/sweeten-your-clickdesk-deal-with-sugar-crm/#comments</comments>
		<pubDate>Mon, 30 Apr 2012 22:37:01 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[ClickDesk]]></category>
		<category><![CDATA[sugar crm addons]]></category>
		<category><![CDATA[sugar crm live chat]]></category>
		<category><![CDATA[sugarforge apps]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=369</guid>
		<description><![CDATA[Since its launch, ClickDesk has proved time and time again that it loves to offer its customers a sweet deal. Once such goody is its integration with Sugar CRM. What do you do when you want to boost sales, motivate customers, grow leads, and yes, save money? You check out an option like ClickDesk’s integration [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Reach Higher as ClickDesk Integrates with HighRise CRM</title>
		<link>http://blog.2desk.com/clickdesk/reach-higher-as-clickdesk-integrates-with-highrise-crm/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=reach-higher-as-clickdesk-integrates-with-highrise-crm</link>
		<comments>http://blog.2desk.com/clickdesk/reach-higher-as-clickdesk-integrates-with-highrise-crm/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 16:14:25 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[ClickDesk]]></category>
		<category><![CDATA[highrise addon]]></category>
		<category><![CDATA[highrise integration]]></category>
		<category><![CDATA[highrise live chat]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=365</guid>
		<description><![CDATA[ClickDesk is fast becoming known as the live chat agent to adopt; and one of the many reasons for its popularity, is its ability to integrate with online contact management software solutions. One such solution is HighRise. HighRise is known for its user-friendly adoption techniques and when integrated into a service like ClickDesk, it offers [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Zoho Integration with ClickDesk offers top Customer Support Services</title>
		<link>http://blog.2desk.com/clickdesk/zoho-integration-with-clickdesk-offers-top-customer-support-services/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=zoho-integration-with-clickdesk-offers-top-customer-support-services</link>
		<comments>http://blog.2desk.com/clickdesk/zoho-integration-with-clickdesk-offers-top-customer-support-services/#comments</comments>
		<pubDate>Fri, 13 Apr 2012 14:18:56 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[ClickDesk]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[zoho addons]]></category>
		<category><![CDATA[zoho crm addons]]></category>
		<category><![CDATA[zoho live chat]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=362</guid>
		<description><![CDATA[Customer relationship management (CRM) tools are many and they are used by businesses to manage sales leads, forecasts and activities, and in general, produce a higher and better quality of customer service. However, small to mid sized business owners often find popular CRM packages to be overwhelming, expensive, and in general, a bit cumbersome for [...]]]></description>
		<wfw:commentRss>http://blog.2desk.com/clickdesk/zoho-integration-with-clickdesk-offers-top-customer-support-services/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>WordPress Plugins Can Enhance Your Website</title>
		<link>http://blog.2desk.com/clickdesk/wordpress-plugins-can-enhance-your-website/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=wordpress-plugins-can-enhance-your-website</link>
		<comments>http://blog.2desk.com/clickdesk/wordpress-plugins-can-enhance-your-website/#comments</comments>
		<pubDate>Fri, 30 Mar 2012 08:03:22 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[ClickDesk]]></category>
		<category><![CDATA[clickdesk plugin]]></category>
		<category><![CDATA[live chat plugin]]></category>
		<category><![CDATA[wordpress live chat]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=359</guid>
		<description><![CDATA[If you use WordPress, then chances are you are familiar with plugins. But for those new to the world of online blogging and web content marketing or ecommerce retail, here’s what a plugin is – it’s an optional tool (pieces of code if you will) that helps increase or extend the functionality of your website. [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Localized Live Chat Can Help Your Business Grow</title>
		<link>http://blog.2desk.com/clickdesk/localized-live-chat-can-help-your-business-grow/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=localized-live-chat-can-help-your-business-grow</link>
		<comments>http://blog.2desk.com/clickdesk/localized-live-chat-can-help-your-business-grow/#comments</comments>
		<pubDate>Fri, 23 Mar 2012 07:57:17 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[ClickDesk]]></category>
		<category><![CDATA[live chat customization]]></category>
		<category><![CDATA[live support localization]]></category>
		<category><![CDATA[localized live chat]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=352</guid>
		<description><![CDATA[Being based in the United States and dealing primarily with English speaking clients, we often forget that English is native to only 30% of Internet users. There are thousands of companies which serve customers in a language that is not English and these businesses can use the same online marketing principles to grow their customer [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Why Customizing Your Live Chat Template Increases Your Sales</title>
		<link>http://blog.2desk.com/clickdesk/features/why-customizing-your-live-chat-template-increases-your-sales/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=why-customizing-your-live-chat-template-increases-your-sales</link>
		<comments>http://blog.2desk.com/clickdesk/features/why-customizing-your-live-chat-template-increases-your-sales/#comments</comments>
		<pubDate>Thu, 15 Mar 2012 11:58:46 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[Features]]></category>
		<category><![CDATA[live chat features]]></category>
		<category><![CDATA[sales chat customization]]></category>
		<category><![CDATA[support software]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=346</guid>
		<description><![CDATA[What gets your website noticed? We would all love to believe that customers come to us because we have excellent products and services to offer them. But the truth is customers can get attracted to a site because it is visually appealing, easy to navigate, and client-friendly. This is why companies who have recognized the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Why Salesforce on ClickDesk brings LiveChat to Life</title>
		<link>http://blog.2desk.com/clickdesk/why-salesforce-on-clickdesk-brings-livechat-to-life/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=why-salesforce-on-clickdesk-brings-livechat-to-life</link>
		<comments>http://blog.2desk.com/clickdesk/why-salesforce-on-clickdesk-brings-livechat-to-life/#comments</comments>
		<pubDate>Thu, 08 Mar 2012 12:06:49 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[ClickDesk]]></category>
		<category><![CDATA[appexchange live chat]]></category>
		<category><![CDATA[clickdesk salesforce]]></category>
		<category><![CDATA[salesforce addons]]></category>
		<category><![CDATA[salesforce live chat]]></category>
		<category><![CDATA[salesforce support]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=343</guid>
		<description><![CDATA[Most online sales or customer service businesses know Salesforce.com. But for newcomers who ask &#8211; what is Salesforce &#8211; it is a software as a service (SaaS) company that is best known for its Customer Relationship Management (CRM) software products. ClickDesk live chat integrates with Salesforce. Why Salesforce? One of the reasons Salesforce is so [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How Live-Chat can Boost Your Social Profile</title>
		<link>http://blog.2desk.com/articles/how-live-chat-can-boost-your-social-profile/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-live-chat-can-boost-your-social-profile</link>
		<comments>http://blog.2desk.com/articles/how-live-chat-can-boost-your-social-profile/#comments</comments>
		<pubDate>Wed, 29 Feb 2012 10:01:50 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[live help]]></category>
		<category><![CDATA[social live chat]]></category>
		<category><![CDATA[social toolbar]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=338</guid>
		<description><![CDATA[The importance of social media for small business owners cannot be denied. In an online competitive world where businesses are breaking their budget on marketing and customer service tools, social media steps in to fill this need nicely. It offers a unique, wide-spread reach at a cost that won’t break the bank. And it helps [...]]]></description>
		<wfw:commentRss>http://blog.2desk.com/articles/how-live-chat-can-boost-your-social-profile/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Advantages of Proactive Chat Invitations</title>
		<link>http://blog.2desk.com/clickdesk/features/the-advantages-of-proactive-chat-invitations/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-advantages-of-proactive-chat-invitations</link>
		<comments>http://blog.2desk.com/clickdesk/features/the-advantages-of-proactive-chat-invitations/#comments</comments>
		<pubDate>Mon, 27 Feb 2012 04:01:16 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[Features]]></category>
		<category><![CDATA[proactive live chat]]></category>
		<category><![CDATA[website live chat]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=332</guid>
		<description><![CDATA[A proactive chat allows you to invite customers to chat with you when they visit your webpage. It’s an awesome widget that you can install on your website, and which acts as a strong marketing tool to draw your customers or potential customers into spending more time on your site. The invitation should be subtle, [...]]]></description>
		<wfw:commentRss>http://blog.2desk.com/clickdesk/features/the-advantages-of-proactive-chat-invitations/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>6 Ways to Enhance Customer Support with IM</title>
		<link>http://blog.2desk.com/articles/6-ways-to-enhance-customer-support-with-im/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=6-ways-to-enhance-customer-support-with-im</link>
		<comments>http://blog.2desk.com/articles/6-ways-to-enhance-customer-support-with-im/#comments</comments>
		<pubDate>Wed, 22 Feb 2012 15:05:14 +0000</pubDate>
		<dc:creator>Jagan</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[better customer support]]></category>
		<category><![CDATA[customer support on IM]]></category>
		<category><![CDATA[customer support tips]]></category>
		<category><![CDATA[enhance customer support]]></category>

		<guid isPermaLink="false">http://blog.2desk.com/?p=327</guid>
		<description><![CDATA[Instant Messaging (IM) is an excellent way to keep in touch with friends and family. But it’s also the secret many businesses use to deliver high standards of customer support to their clients. While there are plenty of enterprise IM’s that you can purchase for your business, ClickDesk even offers a customized WordPress plugin that [...]]]></description>
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		<slash:comments>0</slash:comments>
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